eCOGRA is a London-based internationally accredited testing agency and player protection and standards organisation that provides an international framework for best operational practice requirements, with particular emphasis on fair and responsible gambling. These requirements are enforced through onsite reviews and continuous monitoring. Since 2003, eCOGRA certification has become synonymous with the highest industry levels of fair and responsible gaming, professional conduct and superior operating standards.
The company has been awarded the United Kingdom Accreditation Service (UKAS) ISO approval ISO/IEC 17025:2005 : General Requirements for the competence of testing and calibration laboratories, and is an accredited testing agency with several jurisdictions, including Spain, Italy, United Kingdom, Denmark, Isle of Man, Alderney, Kahnawake and Gibraltar.
eCOGRA is staffed by professional auditors with Big 4 auditing
firm experience, information system experts and responsible
The development of eCOGRA’s in-house auditing expertise has enabled the organisation to expand the scope of its services.
Initially, the mandate was for self-regulation enabling player protection. The services now extend to compliance, advisory and data analysis services to software providers, affiliate programs, online gambling jurisdictions and other industry-related third parties.
eCOGRA’s Safe and Fair Seal is awarded to those operators which comply with eCOGRA’s Generally Accepted Practice (‘eGAP’) Standards covering player protection,
fair gaming and responsible operator behaviour. Applicants are assessed annually through a comprehensive onsite compliance review by eCOGRA auditors. On demonstrating compliance a report is submitted to eCOGRA’s Seals Compliance Committee for final approval.
The Certified Software Seal is awarded to software suppliers which are able to demonstrate compliance with the applicable eGAP Standards.
The software supplier standards focus on the internal controls governing the development environment. The controls ensure the software is implemented, maintained and continuously operated in a safe, secure and reliable manner, and in accordance with best practice.
Ongoing data analysis is performed by eCOGRA on the live gambling data to ensure that operator games are random and fair.
The output-based testing approach adopted by eCOGRA was pioneered by PricewaterhouseCoopers and is now widely recognised by the industry and associated jurisdictions as the most appropriate means of testing online gambling software.
eCOGRA is accredited as a Testing Agency by various leading online gambling jurisdictions, and regularly performs onsite and remote inspections to ensure operators comply with each jurisdiction’s respective regulatory requirements.
eCOGRA is also responsible for ensuring the European Gaming and Betting Association’s Members continually comply with the EGBA’s Standards and conduct their activities in a responsible, secure, safe and reliable environment.
The Affiliate Trust Seal is awarded to those affiliate programs that have been reviewed for compliance with the eGAP Standards applicable to affiliate programs, and are able to demonstrate that:
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